Policies-Please READ THOROUGLY

1. Vaccination Requirements: Proof of updated vaccinations administered AT LEAST A WEEK PRIOR TO BOARDING is required for daycare or boarding. These include: * Rabies * Distemper/Parvovirus * Bordetella AKA Kennel Cough

2. Flea & Tick Meds Requirement: All dogs/cats must be on a monthly flea & tick preventative & free of these parasites. If your pet is found to have either they will be treated at their owner’s expense.

3. Age Requirement: Puppies must be at least 12 weeks old & on a current vaccination program.

4. Temperament Requirement: We only board dogs that are social & enjoy the company of other dogs. Inherently aggressive or anti-social dogs are not a good fit for this type of environment. IF BBB finds your dog to display aggressive behavior during their visit we can not accept your pet for future boarding. Aggression is defined as unprovoked injurious behavior towards another animal or human. You may choose to utilize our home visit service, we can recommend a facility that will board your dog or you may locate one on your own.

5. Spay/Neuter Requirement: All dogs MUST be spayed or neutered by 7 months of age. No EXCEPTIONS! Un-neutered dogs are an increased liability for aggression, dominance, marking, sexual & mounting behavior that can lead to fights &/or injuries.  THIS IS FOR ALL DOGS SAFETY!

6. Payment Requirement: Half payment due at check-in for stays over 5 days, balance due at check-out. $30 fee applies on returned checks.

7. Contracting Illness: Certain vaccinations do not guard against illness but protect against severe symptoms of illness such as bordetella. There is always a possibility in a boarding environment of contracting colds, kennel cough &/or gastrointestinal viruses not covered by vaccines.

8. Size/Temperament : We do not profile dogs by breed but instead by temperament. Please be aware that we board dogs of various sizes, genders & breeds. Dogs are grouped both by size and temperament. Due to space limitations we can not board giant breeds.

9. Dirty Dogs: We provide outdoor & indoor playtime for all dogs & may get dirty. If this presents a problem, please inquire about grooming.

10. Injuries: There are inherent risks when dealing with animals who behave on instinct, not reason. All dogs are grouped by size & screened for aggression, but fights can & will still occur even with non-aggressive dogs. Every dog has the potential to bite, if & when depends on their bite threshold. Dogs do not see each other as breed, name or size but rather as fellow canines who communicate with all dogs in the same manner via body language & vocalizations. There is also inherent rough-housing in play & the possibility for injury to occur during play sessions.

11. Veterinary Care: If your pet becomes injured/ill, we will use our discretion in seeking veterinary care, administering medicine, or providing necessary care to your pet. All expenses shall be paid by owner. We reserve the right to take pets to any veterinarian we choose for treatment.

12. Visiting With Children: When visiting for a tour or for pickup/dropoff, please DO NOT BRING CHILDREN with you. NOT ALL DOGS ARE CHILD FRIENDLY and the dogs that board here are not for their entertainment.

13. Interacting with Dogs : Please DO NOT interact with any dogs on the premesis WITHOUT express permission. Though all of our visitors are dog-social not all are good with strangers or certain people. 

14. Entering the Premises: When entering with your dog, please DO NOT enter until you are let inside. Dogs are present on the premises at all times & we take every precaution to ensure their safety. Once inside, please unleash your dog so they are free to explore & move freely without tension or crowding. PLEASE be sure to come inside and close the door behind you when entering or exiting. DO NOT leave any doors or gates ajar for dogs to dash out.

15. Moving About the Premesis: We take every precaution to safeguard the pets and people in our home. Please do not open or close any gates, doors, crates or fences without permission.

16. Pickup/Dropoff: PLEASE! Make an appointment for pickup/dropoff or CALL AHEAD! Do not show up unexpected without an appointment or before calling ahead. Please remember although this is our business it is also A HOME.

17. Home Visiting:  Please provide a key and information on parked cars & anyone who will be exiting/entering during our visits so we know who & what to expect vs. cause for concern.  If alarm exists, please provide code or disarm prior to our visit.